Frequently Asked Questions
Factory is an employee management and productivity platform, allowing you to manage and actively measure their effectiveness on the job.
Is Factory specific to certain Users?
No, Factory will help any organization/business to
clearly measure its productivity.
Who can see my Organizations?
In simple terms a KPI is a way of measuring how well we as individuals
or how well entire companies or business units are performing.
KPI is short for Key Performance Indicator. A KPI should help us understand how well a company,
business unit or individual is performing compared to their strategic goals and objectives.
Is Factory available in languages other than English?
At this time, Factory is only available in English.
What makes Factory unique as a performance software?
Factory is a project management tool that makes tracking the progress and performance of employees in a company a breeze.
Factory has a robust tracking system that ensures no detail is missed.
Now the boss can tell who is doing well and know how to change people around.
Factory is built for goal tracking. You can set KPIs for your team or for individuals and watch how they work to meet up with the KPI.
You can track employee performance over time and determine possible reasons for an improvement or sloppiness. You can also track team performance as well as progress on projects and tasks.
How do I delete my account?
Deactivating your account only deactivates your individual account, it will not delete the Workspaces and Organizations you belong to.
From your individual Factory account, you can belong to multiple Companies and
Organizations for both personal and professional use.
Companies, Teams and Organizations are shared spaces, and deleting data will delete it for everyone within that space.
KPIs help us to measure how well companies,
business units, projects or individuals are performing compared to their strategic goals and objectives. Well-designed
KPIs provide the vital navigation instruments that give us a clear understanding of current levels of performance.
TRUST AND SECURITY
How secure is your Service?
Our system is tailored to keep customer data sets separate.
This means that every cloud instance has a unique database,
as well as its own place in the filesystem. Your data will be stored in a
database that is yours only and no one else can access it (except our personnel,
if you grant access). Thus, no data overlapping is possible and you can be sure
that your it will never end up in someone else's hands.
SETTINGS AND SETUP
What happens to someone’s tasks if they leave the company?
In free Organizations and Companies, tasks and projects that the former employee held as private will no longer be viewable. Tasks that were public or were associated with a shared project will remain accessible but may become unassigned.
In a premium Organization, a private project will be created for the Administrator containing tasks previously assigned to the former employee.
PRICING AND PAYMENT
Can I switch between different monthly plans?
Absolutely! To switch plans, just go to System Settings in your Factory,
then open Account Settings and choose another plan.
What payment options are available?
You can Pay with your Credit/Debit Cards , Paypal and Stripe.